How to Not Get Scammed Buying Online?

Internet purchases are increasingly within the favorite habits of Americans. Whether for the publicity that abounds in social networks and websites or for the convenience of choosing from a host of products that can go directly home.

However, with the advance, new risks arrive and online purchases with credit cards are not exempt. Although a great promise of this modality is security, by not transferring cash, criminals found a way to cheat even those who buy without leaving their home.

From January to September 2017, 4.8 million claims were registered for possible fraud with credit and debit cards, which represented a 28% increase with respect to 2016, according to the National Commission for the Protection and Defense of the User ( Condusef ), so they were issued simple tips to take into account when performing an online operation.


Before making any payment, check the security of the website, checking that the URL or address in the browser starts with https: // and a closed padlock icon.

Check the return policies and methods to make the guarantee valid.

Avoid using third-party computers and internet networks from public places when you load your card information into a shopping site.

Download applications from shopping sites only in the official electronic stores of your mobile devices, that is, AppStore or Google Play.

If the offer is too good to refuse, such as screens at 2 x 1, verify that the domain is correct or enter directly to the address of the online store.


Call the financial institution to which the account belongs and report your situation, follow the instructions to make the corresponding claim.

Go to the Public Ministry to draw up a record or file a complaint with the cybernetic police of the Federal Police, this will help detect fraudulent sites and that the authorities deactivate them.

If it was a fraud in purchases that you have made with departmental cards, present your claim to Profeco.

Extra Tip: Be careful when you go to the cashier or line up at a store with your credit card in your hand. There is a new way of stealing information from plastics, photographing them when the person is not paying attention, or leaving them unattended somewhere.

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