The online shopping event is often used by computer criminals to gather information anonymously from malicious sites. How to avoid it?
As every year in these dates, from 00:00 hours on Monday 28 and until Wednesday 30 will be held in Chile a new version of the cyber day shopping event, an occasion where dozens of virtual stores open their doors with discounts and promotions For the users.
According to a study carried out in 2017 by the Chamber of Commerce of Santiago (CCS), Internet sales have grown over the last three years at double-digit rates, with an average increase of 29%, and an increase in transactions over the same period. 30%, also highlighting the increase in online channel participation within card purchases, increasing more than 5 percentage points in the last four years.
But there are also some related dangers: in the cyber day 2017, only in the first hours of the event, 360,500 attack attempts were mitigated. And from the beginning until 8 or 9 hours later, 344,187 simultaneous visitors had entered the different related sites, mostly from mobile devices.
Jaime Soto, Secretary General of the Chilean Association of Information Technology Companies (ACTI), gave some useful information so that users have a satisfactory experience, considering aspects such as security of the transaction, payment and also the device that is going to use for the purchase.
The first thing to keep in mind is that it is best to enter the offers from the official website of cyber day, protected portal of cyber attacks, looking at the information in the bar of the web address “https: //”, where the ” S “is the certification signal that indicates that this website is secure.
Care should always be taken when receiving links in emails or notices on social networks. The recommendation is always to go to the browser and open there the official website with the offer. It is preferable not to open emails of unknown origin and not to access the links suggested there.
Another way to recognize a malicious site is when you start asking for more personal information than usual. When something like that happens, you have to be more careful when you give the data and make sure that the web you are entering is reliable, as well as find out if the offers are true, because many can be a hoax.
The other point is the secure wi-fi networks. A public network (cafes, cybercafés, universities, airports) should never be used for this type of transactions since they can be used by criminals to store personal information if the transmission is intercepted.
As for the devices, we must verify that the antivirus of the computer or mobile device is up to date and working, as well as download official applications.
In relation to purchases with cards, Jaime Soto points out that the first thing is to see through what means will be paid, and then to ensure that the purchasing process was satisfactory, we must check that the mail with the confirmation of the transaction come to personal mail. That mail must contain the confirmation of the purchase, the date, the amount, etc.
Then, it is important to constantly check the bank’s summaries. For that, nothing better than taking a detail of or purchased and then, at the end of the month, compare it with what appears charged.
Online purchases raise fraud; users lose $ 5,065 million
E-commerce generated an exponential growth in cyber financial fraud, going from 279 thousand 216 cases in 2011, to four million 82 thousand 155, at the end of 2017.
Data reported by the National Commission for the Protection and Defense of Users of Financial Services (Condusef) indicate that the monetary affectation for this type of fraud was for five thousand 65 million pesos, of which three thousand 820 million have been paid. weights: 80.7% of the total claimed.
The Condusef divides the financial fraud into two types: the cybernetic, which is the one that is done without the physical card, and the traditional one, which is done with the physical card in between.
In traditional fraud, the figures remain stable and even report a reduction. In 2011, there were two million 453 thousand 118 cases and for the year 2017, there were two million 298 thousand 710 cases.
CYBERNETIC FRAUD, IN SHARP GROWTH
Financial scams through e-commerce, online banking and mobile banking multiplied by 15 between 2011 and 2017
Cyber financial fraud, that is to say, the one that is carried out using the internet, has had an exponential growth in the last six years, surpassing even the traditional one.
According to the National Commission for the Protection and Defense of Users of Financial Services (Condusef) while in 2011 financial fraud through the network registered 279 thousand 216 cases, by the end of last year the figure stood at 4 million 82 thousand 155.
This is established in the presentation of the Legislative Challenges panel in favor of the digital economy in which the president of the organization, Mario Di Costanzo, participated.
The document explains that traditional financial fraud, that is to say, the one carried out with the physical card in between, had remained relatively stable during the last six years, however, last year it was reduced, in such a way that in 2011 there were 2 million 453 thousand 118 cases, while in 2017 they amounted to 2 million 298 thousand 710.
The Condusef explains that the main cause of the rise in cyber financial fraud is due to the cases registered in electronic commerce, while in 2011 they amounted to 203 thousand 257 in 2017, reaching 3 million 258 thousand 998.
While cyber financial fraud through online banking and mobile banking registered 823 thousand 157 cases last year when in 2011 there were 75 thousand 959.
The cybernetic financial frauds generated a monetary affectation to users for 5 thousand 65 million pesos, of which 3 thousand 820 million have been paid, which represents 80.7% of the total claimed, establishes the decentralized agency.
While traditional financial fraud caused the claim of 5 thousand 323 million pesos, of which 2,667 million have been recovered so far, representing 53.7% of the total amount.
According to the National Commission for the Protection and Defense of Users of Financial Services, 173 million 736 thousand 722 e-commerce operations were carried out during 2017, which means that for every 10 thousand operations there have been 188 claims.
While Point of Sale terminals generated 2 thousand 836 million 634 thousand 556 operations, with a total of 2 million 058 thousand 265 claims, which means that for every 10 thousand operations there were 7 claims.
And finally, in ATMs, there were thousand 764 million 641 thousand 399 operations and 220 thousand 526 claims were made, which means that for every 10 thousand operations a claim was filed.
During the past year, bank users filed 6.5 million claims for possible fraud, 25% more than in 2016. The Condusef reported that of the total of these claims, 6.4 million were by credit and debit card.
By plastic, 58% of the claims for possible fraud were by credit cards, that is, 3 million 700 thousand 205, while the remaining percentage was for debit cards with 2 million 707 thousand 706.
For the first time the organization for the defense of users of financial services, made an analysis by type of plastic, of the 3 million 700 thousand 205 claims for a possible fraud in credit card, 40% were with classic card, 35% with gold card, 22% with platinum and the rest business.